One assistant across your phone, WhatsApp and email. It understands the enquiry, checks your live diary, takes the booking and payment, and writes it all back into the system you already use. Anything that needs a person goes to a person.
See the pricing Apply for a free trialBecause it is a single assistant rather than three separate products, your business is trained into it once and every channel answers the same way, in the same voice.
Your existing number forwards to the assistant when the line is busy, unanswered or out of hours. Customers dial exactly what they dial today.
A business WhatsApp number on the official platform. It writes what it would otherwise say, and sends payment links in the conversation.
Your mailbox read, classified and answered in minutes instead of the next day. Anything sensitive is held and passed to your team.
Any business where the phone ringing out is money walking away. If you take bookings, quote jobs or answer the same questions all day, this fits.
Built around the questions your business actually gets asked, taken from your own price list, services and booking page.
On a call it speaks; on WhatsApp it writes. Either way the customer finishes with a paid, confirmed booking in your diary.
Example for illustration. Services, fees and rules are taken from your own business.
These are conditions of going live, not optional extras. Nothing is switched on for real customers until you have approved how the assistant behaves and the paperwork is in place.
For clinics, practices and any regulated business, we add a defined escalation path for urgent matters, an approved warning-signs list written with and signed off by your professional team, and special category data handling under UK GDPR. The assistant never diagnoses, triages or offers an opinion — urgent cases go straight to the right help and your team is alerted instantly.
Three plans, one fixed monthly fee. Your plan includes a single allowance that covers every channel — a busy month on the phone and a quiet month on WhatsApp costs exactly the same as the reverse. Nothing is ring-fenced.
Where most businesses start.
For businesses already busy on the phone.
Higher volumes are built to your own numbers.
Call figures assume around three minutes and are shown only to picture the size of each plan. In practice the allowance moves freely between phone, WhatsApp and email.
Rather than size the plan for a busy month you have not had yet, we begin on Essential and let the real numbers decide. If the assistant proves busier, we move you up mid-month and bill each plan pro-rata for the days you were actually on it — never a bigger plan bought in the hope you grow into it.
We tell you before the balance runs low, and nothing changes without your agreement. No call, message or email is ever cut off mid-conversation. After two or three months we have real data, and we can size a plan to your business rather than the nearest standard tier.
There is a one-time setup to build the assistant around your business — your services, your prices, your rules, and the connection to your booking system. We quote it once we have seen how you run, so you are not paying for work your business does not need. Monthly fees begin on go-live, not on signature.
The assistant does not take a live customer call until you have heard it and signed it off.
No. You keep your existing line and number. Calls forward to the assistant only when the line is busy, unanswered or out of hours. Your booking system stays exactly as it is, with no migration and no new software for your team to learn.
Complaints, sensitive matters and anything unusual go straight to your team with a recording, a transcript and a written summary. The assistant does not attempt to handle them.
Callers are told at the start that the call is recorded, and the assistant never pretends to be something it is not. In practice most people simply notice that somebody picked up.
We move you up a tier mid-month and bill each plan pro-rata for the days you were actually on it. Nothing is cut off mid-conversation, and nothing changes without your agreement.
Platform and hosting across all three channels, live integration with your booking system, your outbound call flows, recordings, transcripts and summaries, knowledge base updates as your prices or staff change, monitoring, and a named contact who knows your business.
Yes, and it is built for that from day one. Health information is treated as special category data under UK GDPR, a data processing agreement is signed before any live patient conversation, and your clinical team approves the urgent-symptom list and escalation rules before go-live. The assistant never diagnoses or triages.
We are giving three local businesses a free two to three week trial — a real assistant, trained on your business, answering your calls. The results are yours to keep either way.
Apply for a free trial What are missed calls costing you?